FAQ's
Some of Our Most Frequently Asked Questions
Who will be handling my small business social media accounts?
A highly skilled and committed Content Manager will be tasked with creating and disseminating content for your online networking accounts. Our Content Specialists are exactly what their title suggests – experts in managing social media accounts. They devote a lot of time browsing the internet, hunting down appropriate information to share on your media accounts. Their aim is to connect with your readers and followers in the same manner as you would if your schedule allowed. We're enthusiastic when it comes to taking credit and liability for our effort, and this shows in our work.
All of our Content Specialists reside in Australia (we do not outsource any of our media marketing services to any third party country).
How will you know which post is relevant for my organization?
When your order has been confirmed, your devoted Content Specialist will perform due diligence on your business, target audience and competitors. When the initial post goes live on Twitter, Facebook or other platforms, your Content manager will understand exactly what content get your followers engaged. What's more, that is the best approach to using the Social Media productively!
Can I still post on my media channels?
Yes, you can! The media channels are yours, and you can post as minimally or as extensively as you wish.
What if I have specific products, promotions, or specials I need you to promote?
Simply contact us through email with the post you had like us to share on your behalf, and we'll have your Content Specialist handle the task. Our pleasant customer Support Rep is dedicated to making certain your orders are implemented correctly. You can send us an email with detailed guidelines when you need to, and we'll do our best to have them executed immediately.
Do I need to sign a contract?
Our belief lies in gaining your business on a monthly basis; hence you don't need to sign any agreement. You are free to cancel whenever you choose to. Moreover, we are sure you'll find our service amazing and choose to stick around for the foreseeable future!
What if I require services that exceed your $199 plan?
We offer different Low-Cost Social Media plans which you can buy to Super-Charge your online social networking. Click on the Plans Page to see them all. We've amassed many years of practical experience as a complete service provider before launching Markando, and guarantee you'll be left satisfied